TECHSIDE↗

TECHSIDE / INFORMATION

Privacy

Last updated: October 27, 2026.

1. Who we are and what this policy covers

Techside operates this PC storefront as a sole proprietorship based in Cupertino, California. This policy explains personal information handled when you browse, place an order, arrange pickup, contact us, request service, or interact with our advertising. Contact techsidepcllc@gmail.com for privacy questions. References to “we,” “us” and “our” mean Techside.

Our storefront uses Shopify for shopping and checkout. Other websites and platforms have their own privacy policies.

2. Information we collect and where it comes from

  • Contact and account information: name, email, phone number if supplied, billing and delivery addresses, and account identifiers when you use a supported customer account. Sources include you and the shopping/account provider.
  • Orders and transactions: selected PC and upgrades, cart contents, order number, prices, payment and refund status, transaction references, pickup arrangements, shipment details and correspondence. Shopify and payment services process payment information; this theme does not provide a separate card-entry system.
  • Support and warranty information: your messages, product identifiers, reported faults, photos, diagnostic information and service history that you provide. Please remove personal files from diagnostic attachments and do not email passwords, full payment-card numbers, government identification numbers or other unnecessary sensitive information.
  • Device and browsing information: IP address, browser and device characteristics, language, referring page, approximate location inferred from IP, timestamps, pages and product interactions, cookie or similar identifiers, and security or access records, to the extent collected by the hosting platform and enabled services.
  • Advertising and measurement information: referral or ad-click identifiers, browsing and conversion events, product interests and campaign responses when the corresponding tools are enabled. Ad platforms may provide campaign reports or attributed interactions.
  • Public reviews and communications: publicly displayed reviewer names, ratings, dates and review text and excerpts from Facebook Marketplace and Jawa, and content you voluntarily send us.
  • Preferences and requests: cookie or advertising choices, communication preferences, consent records and records needed to respond to privacy requests.

We collect information directly from you, automatically through the storefront and enabled technologies, from Shopify and service providers, and from the public review sources identified above. Not every category is collected from every visitor. We do not need sensitive personal information to provide a product quote or answer a general question.

3. Why we use information

  • Provide the storefront, remember shopping choices, process authorized payments, confirm orders, assemble the selected configuration, ship or arrange pickup, and administer returns and refunds.
  • Answer questions, diagnose reported hardware problems, provide warranty service, and maintain relevant order and service records.
  • Protect customers and the business against fraud, unauthorized access, payment abuse and security incidents.
  • Understand storefront performance and improve product information and shopping usability through enabled analytics.
  • Measure advertising and, where permitted and subject to required choices or consent, reach interested audiences and personalize advertising.
  • Maintain accounting, tax, legal and compliance records, resolve disputes and respond to lawful requests.
  • Record and honor privacy and communication choices.

Providing information needed for checkout, delivery or warranty service is voluntary, but we may be unable to complete that particular request without it. An order does not, by itself, enroll you in promotional email or text messages.

4. Who receives information

We disclose information relevant to a task to providers that support it: Shopify and payment processors for commerce; email and communication providers for correspondence; carriers and fulfillment services for delivery; and repair or technical service providers when needed for a service request. Our published support address uses Gmail, so messages sent there are handled by that email service. Providers may also process information under their own terms when they act independently.

Enabled analytics and advertising providers can receive the device, event and campaign information described in section 6. Public review information displayed on our site can be seen by visitors. We may disclose information to professional advisers, to comply with law or valid legal process, to investigate fraud or protect lawful rights, and in a proposed merger, financing, sale or transfer of the business subject to appropriate confidentiality and legal protections. We may disclose information at your direction. We do not publish private order details as customer reviews without permission.

5. Shopify and payment services

On the Shopify storefront, Shopify processes information about visits, purchases and interactions to provide and secure the shopping platform. Payment services process information needed to authorize and settle payments; order records may contain payment status, references and limited payment-method details. Do not send complete card details to Techside by email or support message.

If Shopify Network Intelligence is enabled, Shopify also processes storefront information together with interactions with other merchants and Shopify to provide enhanced services. Some uses may support advertising and be treated as sharing or targeted advertising under applicable law. Those uses are subject to the applicable privacy choices. Shopify and its providers may process information in countries other than your own. See the Shopify Consumer Privacy Policy and Shopify privacy portal for Shopify’s own processing and available controls. Requests about Techside order records should also be sent to us.

6. Analytics, advertising and similar technologies

Planned services: Techside plans Google Ads and Meta advertising on Facebook and Instagram. TikTok advertising is a possible future addition. This policy does not state that every feature offered by a provider is used.

When enabled, cookies, pixels, tags, browser storage or event integrations may record visits, viewed products, cart activity, purchases, transaction value, ad referrals and device identifiers for measurement, attribution and permitted advertising. Providers may associate events with their own users or information from other sites. If an enhanced matching or server-side event feature is later enabled, it may also transmit permitted customer identifiers, sometimes hashed, for matching. Hashing does not make identifiable information anonymous. Those features require appropriate notice, choices and any legally required consent before use.

Disclosures of identifiers, browsing activity or purchase events to advertising partners can qualify as a “sale,” “sharing” for cross-context behavioral advertising, or targeted advertising under some state laws, even without a cash payment. The absence of a data-broker transaction does not remove those rights.

Essential shopping, security and preference functions are distinct from optional advertising and analytics. Turning off targeted advertising does not necessarily remove all ads; you may still see contextual or untargeted advertising. We will update this policy and the applicable notices when the tools or data uses materially change.

7. Privacy choices, cookies and opt-outs

You can email a privacy request to access or correct your information, request deletion, or opt out of sale, sharing or targeted advertising associated with information we can reasonably identify. Tell us the request and an email or order reference that helps locate the relevant records; do not send sensitive identity documents unless a necessary, secure verification process has been arranged.

Use the storefront’s cookie/privacy controls or data-sharing opt-out page, where available, to manage browser-based choices. Optional tracking is subject to applicable notice, consent and opt-out requirements, including for server-side events. An email request is also available; it is not a substitute for browser controls required by law.

Where applicable law requires recognition of a valid opt-out preference signal, such as Global Privacy Control (GPC), that signal applies to covered sale, sharing or targeted advertising. We honor applicable opt-out preference signals as required by law. A browser’s ordinary “Do Not Track” setting is different from GPC; no universal DNT response is promised for independent third-party services.

You can also delete or block cookies and site storage through your browser. This can remove a cart, saved configuration or stored privacy choice and may affect checkout. Browser-based choices can be specific to a browser or device; use the controls on other devices too, or contact us about information tied to your account. Provider settings supplement, rather than replace, your choices with Techside. The Shopify privacy portal offers controls for Shopify’s own processing.

If promotional emails or texts are introduced, we will provide applicable consent and unsubscribe mechanisms. We have not confirmed an email or SMS marketing program. Necessary order, safety, warranty or request-response messages are handled separately from promotional subscriptions.

8. Your legal rights and requests

Depending on where you live, the law that applies, and the business’s coverage under that law, you may have rights to know or access the categories and specific information held about you; obtain a portable copy; correct inaccuracies; delete information; opt out of sale, sharing, targeted advertising or certain profiling; limit qualifying uses of sensitive information; withdraw consent where processing depends on consent; and appeal a denied request. These rights have legal exceptions, including records needed for an order, security, tax obligations, claims or a legal requirement. We do not use this policy to claim that every state privacy statute applies to Techside.

Send requests or appeals to techsidepcllc@gmail.com, using “Privacy request” or “Privacy appeal” in the subject. We will explain a denial and applicable appeal options. We will not discriminate against you for exercising a protected privacy right. We do not require an account just to submit a request.

For access, correction or deletion, we may verify identity using information reasonably related to the request and risk, such as matching order and contact details. Authorized agents may submit requests with evidence of permission; identity or authority checks will follow applicable law. We do not require identity verification for a browser opt-out beyond what the law permits. We will follow the response periods, extensions, request methods and appeal requirements applicable to the request, rather than impose a fee or unnecessary information requirement. You may also contact the privacy regulator or attorney general in your state.

9. Retention and deletion

We keep information for the purposes described above for as long as reasonably needed, taking account of order completion, service and warranty history, accounting and tax requirements, fraud prevention, disputes and legal obligations. Support attachments should be limited to what is needed for the issue. Advertising and analytics retention also depends on the enabled provider settings; we will assess those settings before activation.

Preferences and request records may be kept to document and honor your choices. Deletion can be limited by a legal obligation, an ongoing transaction or a valid claim; where applicable, information retained for an exception will be limited to that purpose. Backups and provider systems may take additional time to clear under their applicable retention processes.

10. Security and repair privacy

No website, email service or storage method can guarantee absolute security. We seek to limit collection, access and disclosure to what is appropriate for the task and to use reasonable safeguards suited to the information. Where applicable law requires notice of a security incident, we will provide it.

Before sending a PC for service, back up your data and remove unnecessary personal files or accounts where possible. Hardware testing may require access to the installed system, so discuss access needs with us first. Do not send passwords in an ordinary email. This request to back up data does not remove responsibility or remedies that cannot lawfully be excluded.

11. Children and sensitive information

The storefront is intended for adults making purchases and is not directed to children under 13. We do not knowingly seek children’s personal information. A parent or guardian who believes a child provided information can contact us to request review and deletion as applicable. Purchasers must be at least 18 and have legal capacity to enter a binding contract. If you are under 18, a parent or legal guardian must place the order.

Where special protections apply to minors, including consent requirements for sale or sharing, those requirements apply before such processing. Do not submit precise location, health information, government identifiers or other unnecessary sensitive information through a product inquiry or service attachment.

12. External resources and international processing

The current design loads fonts from Google Fonts. Your browser’s request to that service can disclose an IP address, browser/request information and related metadata. This external font request is separate from an advertising pixel. Facebook Marketplace and Jawa review links take you to independent platforms; the current review carousel uses stored customer review text and excerpts and does not embed their tracking widgets.

Our shipping market includes all 50 US states and Washington, DC. Shopify, email, payment, advertising and other providers can process information in other countries, whose laws may differ. Applicable transfer protections and rights depend on the service, location and law; this policy does not claim that data stays only in the United States. Following an external link is subject to that service’s practices.

13. Policy changes and contact

We will post revisions here with an updated date and provide additional notice or obtain consent when legally required for a material change. Merely posting a new policy does not retroactively authorize a materially different use that requires consent. Review the current policy when choosing whether to provide information.

Questions, correction requests and privacy requests:
Techside, a sole proprietorship
21045 Cory Court, Cupertino, CA 95014
techsidepcllc@gmail.com.