Returns

30-day return window

Request an eligible PC return within 30 days of delivery or local pickup by emailing techsidepcllc@gmail.com with your order number and reason for the return. Contact us before shipping anything so we can confirm the return instructions.

Packaging and return shipping

All original packaging is required for change-of-mind returns. Include the PC and the accessories supplied with it, and follow the packing instructions we provide. Return shipping is free for authorized, eligible 30-day returns within our shipping area.

If the PC is defective, damaged, or not as described and you no longer have the packaging, contact us for instructions. Packaging requirements do not remove remedies required by law.

Restocking fee

A 30% restocking fee applies to eligible nondefective, change-of-mind returns and is deducted from the returned product’s price. We do not automatically apply this fee to defective, damaged, incorrectly described, canceled, or otherwise legally protected refunds. Those cases are assessed separately under the applicable remedy.

Refund timing

We inspect returns when they arrive and issue eligible refunds within 5 business days of the return arriving, less any applicable restocking fee. Your bank or payment provider may take additional time to display the credit. Refunds of shipping charges and taxes are handled as required by applicable law.

Cancellations and warranty service

To request an order cancellation, email techsidepcllc@gmail.com as soon as possible. We will confirm the order’s assembly or shipment status and the available options. The return restocking fee is not automatically a cancellation fee, and required cancellation or refund rights still apply.

For hardware service under the 180-day warranty, see the limited hardware warranty, including its separate shipping reimbursement process.

This policy does not exclude or limit remedies or consumer rights that cannot be waived under applicable law.