Terms

Last updated: October 27, 2026.

1. Techside and these terms

These terms govern use of Techside’s storefront and purchases from Techside, a sole proprietorship based in Cupertino, California. Contact techsidepcllc@gmail.com. “Techside,” “we,” “us” and “our” refer to Techside; “you” refers to the visitor or purchaser.

Review these terms, the product listing and the linked purchase policies before ordering. Terms apply when they are properly presented and accepted as required by applicable law. These terms do not make every visitor a purchaser or waive rights merely because a page was viewed. Keep a copy of the terms and order details in effect when you buy.

Our limited hardware warranty, shipping policy, pickup policy and returns policy provide the detailed purchase conditions. The privacy policy explains information handling and choices. Mandatory law controls over conflicting language. A specific lawful order agreement controls over inconsistent general wording; an express product warranty or remedy is not removed by a general disclaimer.

2. Shopping with Techside

Online purchases are processed through Shopify checkout. Local pickup is available by appointment under our pickup policy. Do not send payment-card details by email.

3. Eligibility and accurate order information

Purchasers must be at least 18 and have legal capacity to enter a binding contract. If you are under 18, a parent or legal guardian must place the order. Provide accurate contact, shipping and order information and promptly tell us about necessary corrections. Shopping does not require a customer account. Nothing here makes you responsible for an unauthorized transaction beyond what applicable law permits or removes rights that cannot be waived under applicable law.

Use the storefront for lawful shopping and related communication. Do not impersonate another person, use an unauthorized payment method, submit malicious code, bypass access restrictions or interfere with the security or operation of the site. These restrictions do not prohibit lawful consumer reviews, reporting a concern, exercising privacy rights, disputing an incorrect charge or pursuing legal remedies.

4. Listings, photographs and configurations

Read the exact product listing and selected options before ordering. A Limited Edition Drop is an identified assembled configuration with its own stock record. Built-to-order options are limited to those offered for the chosen tier; changing a Limited Edition Drop requires a separately confirmed build or order arrangement.

Product photographs show example builds; appearance may vary with the selected components. Confirmed written specifications control over photographs. Component brands and manufacturers may vary based on availability. Any substituted part will be of equal or greater value and will meet or exceed the specifications stated in the listing. The listed performance tier, capacity, condition and selected options remain binding; an unspecified detail is not a promise of a particular unlisted model. We will not silently replace a material advertised specification or charge for an unapproved upgrade. A necessary material change requires your agreement or an applicable cancellation/refund option.

Performance depends on the game or application, resolution, settings, drivers, temperature and other conditions. No specific frame rate or application certification is promised unless expressly stated in the listing. A compatibility aid does not authorize unsupported combinations or replace verification of the actual components supplied.

5. Prices, taxes and availability

Prices are in US dollars unless expressly stated otherwise. The selected product and upgrades determine the product price. Included assembly and activated Windows 11 Pro are not charged again as separate mandatory extras on the four advertised build tiers. Applicable taxes, delivery charges and any optional charges must be disclosed in the order total before payment authorization.

Live prices and availability come from the actual storefront inventory and variant records. Adding an item to a cart does not reserve it. We may correct an error before accepting an order; if an error affects an order already submitted, we will explain it and seek agreement to a correction or provide the applicable cancellation/refund remedy. We will not silently charge a higher price or change an accepted order retroactively. Price changes apply to future orders, subject to any express promotion or agreement.

6. Ordering and payment

Submitting a real order requests the listed goods on the displayed terms. An automated receipt acknowledges submission; order acceptance and fulfillment are subject to the confirmation supplied for that order, payment authorization where required, actual availability and reasonable fraud checks. We will promptly explain an inability to fulfill and provide any required refund. Confirmation terminology does not extend a legal shipment deadline or allow payment to be held indefinitely.

Online payments use the supported Shopify checkout and payment providers. Their relevant payment terms also apply. For a confirmed local pickup arrangement, payment may be made upon collection using the method agreed with Techside. Never email complete card numbers or credentials. Taxes and shipping are handled as shown in the real checkout or confirmed pickup order.

7. Dispatch, delivery and shipping area

We ship to all 50 US states and Washington, DC, including Alaska and Hawaii. Insured shipping is free for Solis and Aeturnum built-to-order systems. Insured shipping for Apex and Astra is quoted at Shopify checkout. Limited Edition Drop shipping charges are calculated at checkout. Built-to-order PCs ship within 7 business days of order confirmation. Limited Edition Drops ship within 24 hours, excluding weekends and holidays. Business days are Monday through Friday, excluding holidays. Orders confirmed on a weekend or holiday begin processing on the next business day. These periods describe dispatch to the carrier; transit time is additional.

If the promised dispatch cannot be met, we will contact you about the revised estimate and your option to accept the delay or cancel for a prompt refund, as required by law. Carrier estimates are subject to the selected service and conditions; this does not remove an express delivery commitment or a legally required remedy.

For a correctly supplied, properly packed PC, shipment risk passes at carrier handoff only to the extent permitted by the applicable sales agreement and law. Techside remains responsible for its own errors and for defective or incorrectly described goods to the extent required by law. If a shipment is lost, damaged or delayed, contact us so we can assist with the carrier. Keep damage evidence and packaging. See the shipping policy.

8. Local pickup

Pickup is in Cupertino, California, by confirmed appointment on Saturdays from 9:00 AM to 5:00 PM Pacific time. Email techsidepcllc@gmail.com to arrange a time. Collection instructions are sent privately; wait for confirmation before travelling. Pickup buyers may pay upon collection. Contact us to reschedule if needed. The warranty and return window begin on pickup. See pickup details.

9. Cancellation and order changes

Email techsidepcllc@gmail.com as soon as possible if you want to cancel or change an order. We will review its payment, assembly and dispatch status and confirm the available options and any separately agreed lawful terms before proceeding. We do not assume the return restocking fee is a cancellation fee. A request does not itself alter an order until confirmed, but required cancellation, delay and refund rights remain available. If goods have already shipped, the applicable return process may apply.

10. Returns and refunds

Request eligible PC returns within 30 days of delivery or pickup. Eligible nondefective, change-of-mind returns require all original packaging and supplied accessories and carry a 30% restocking fee deducted from the returned product’s price. Authorized, eligible 30-day return shipping within our shipping area is free. Contact us for authorization and packing instructions before sending a PC.

Eligible refunds are issued within 5 business days after the return arrives, less an applicable restocking fee; a bank or payment provider can take additional time to post the credit. Shipping charges and taxes are refunded as required by law. We do not automatically charge that fee for defective, damaged, incorrectly described, canceled or otherwise legally protected refunds. Missing packaging does not remove mandatory remedies. No general exclusion for built-to-order PCs is added by these terms. Read the returns policy for the complete procedure.

11. Limited hardware warranty and consumer rights

Techside PCs include a 180-day limited hardware warranty starting at delivery or pickup, with repair or replacement for covered hardware faults after inspection. Damage caused by accidents, misuse, improper modifications, or customer-applied overclocking or voltage changes is excluded. An unrelated modification or third-party repair does not automatically remove coverage for an otherwise covered defect.

For a warranty-only claim, you initially pay inbound shipping. After arrival and inspection, approved claims receive reimbursement of that shipping cost; denied claims do not, except where law requires otherwise. Contact us before sending hardware and retain your receipt. This process is separate from free authorized eligible return shipping under the 30-day return policy.

The written limited warranty supplies the full coverage and service terms. These terms do not disclaim implied warranties or reduce an express warranty, legally required refund, statutory remedy or other right that cannot be waived. You may have additional rights that vary by state.

12. Software, maintenance and personal files

Where the listing includes activated Windows 11 Pro, the software remains subject to the applicable Microsoft license terms. Third-party software and services retain their own terms; buying a PC does not transfer ownership of their intellectual property. Keep your system updated and use supported settings and software.

Back up important files regularly and before service. Remove unnecessary personal data and discuss diagnostic access with us. Hardware repair or replacement may require reinstalling software or replacing a drive, which can affect stored files. Do not email account passwords. These precautions do not excuse Techside from responsibility that applicable law does not allow it to exclude.

13. Privacy, Shopify and external services

Our storefront uses Shopify, which processes browsing and purchase information to provide the platform. If Shopify Network Intelligence is enabled, Shopify also uses interactions with this store, other merchants and Shopify for enhanced services, which can include advertising-related processing subject to applicable choices. Shopify and other providers may process information in other countries. See our privacy policy, the Shopify Consumer Privacy Policy and Shopify privacy portal.

Google Ads and Meta Facebook/Instagram advertising are planned; TikTok is a possible future addition. Information handling, required consent and advertising opt-outs are governed by applicable law and the privacy notices, rather than an unlimited permission inferred from these terms.

Facebook Marketplace, Jawa, payment services and other linked platforms operate independently. Their own transactions and services have their own terms. An external link does not imply endorsement, and these terms do not remove Techside’s obligations for its own sales or representations.

14. Website content and intellectual property

Techside and its licensors retain their rights in the storefront design, original content and software, subject to third-party rights. You may browse and use the site for shopping, support and other lawful purposes, and keep copies of your order records and applicable policies. Do not copy protected material for an unauthorized commercial use or misrepresent its source.

Third-party trademarks and public review content remain subject to their respective owners’ rights. Displaying a review excerpt does not claim ownership of the reviewer’s words or imply a platform endorsement. Rights granted by law, including lawful quotation and consumer reporting, remain available.

15. Messages, feedback and honest reviews

When you send a support message, photo or diagnostic attachment, you permit processing reasonably needed to answer the request or provide service. You must have the right to provide the material and should avoid unnecessary personal or confidential information. This is not an assignment of ownership or a blanket license to use private support material in advertising.

You may share honest reviews, including criticism. We do not impose a penalty for an honest consumer review, require a positive review to obtain a contractual remedy, or claim ownership of a review through these terms. Any permission to publish a private testimonial or image will be handled separately. Ordinary rules against unlawful content, infringement and disclosure of another person’s private information still apply.

16. Availability and responsible site use

We may maintain, improve or temporarily interrupt the storefront and address security or fraud concerns. Website information can contain errors; notify us about a material concern. We do not guarantee uninterrupted access or compatibility with every device. These statements concern website operation and do not cancel a paid order, an express product promise, a warranty or a statutory remedy.

We may restrict activity reasonably connected to fraud, unlawful conduct or a security risk, with notice where appropriate and legally required. Restrictions must not be used to avoid fulfilling accepted orders, returning money owed, honoring warranties or respecting protected consumer rights.

17. Responsibility and limitations

Each party remains responsible for its own conduct under applicable law. To the extent a lawful limitation is available, neither party is responsible for remote or unforeseeable losses unrelated to its breach or for losses that reasonable lawful steps could have avoided. This is not a blanket exclusion of liability for a product defect, lost customer data caused by legally actionable conduct, or breach of an express promise.

No provision excludes or limits liability for fraud, willful misconduct, gross negligence, injury or property damage where such a limitation is prohibited, or any mandatory consumer, warranty, privacy or payment right. Nothing here limits an obligation to provide an agreed repair or replacement, issue a refund owed, or meet other nonwaivable duties. There is no additional fixed dollar cap or compulsory consumer indemnity in these terms. If a limitation is unenforceable, only its lawful extent applies.

18. Events outside reasonable control

Severe weather, carrier disruption, supply interruption, public emergencies or similar events can affect performance. We will communicate material impacts and available options. Such an event does not automatically eliminate a shipment-delay notice, cancellation right, required refund or other duty imposed by law, and it does not justify an unapproved material substitution.

19. Disputes and applicable law

If there is a problem, contact techsidepcllc@gmail.com with the order number and a description so we can try to resolve it. Contacting us does not suspend a legal deadline or require you to give up a payment dispute, regulator complaint or other protected remedy.

California law governs to the extent a choice of law is permitted, without taking away mandatory protections provided by another applicable jurisdiction. Claims may be brought in a court with lawful jurisdiction and venue. These terms do not require private arbitration, waive a jury trial, prohibit a class proceeding, or remove access to an eligible small-claims court.

20. Changes, interpretation and contact

We may revise these terms for future activity and orders, with an updated date and any legally required notice or acceptance process. A later website edit does not retroactively alter an accepted order without an applicable lawful agreement. Specific written order commitments, purchase policies and nonwaivable rights remain effective. A failure to enforce a provision immediately is not a permanent waiver.

If a provision cannot lawfully be enforced, the remaining terms continue to the extent permitted by law; no replacement may remove a mandatory right. These terms and the applicable order documents describe the agreement on their subject matter, without excluding representations or other rights the law protects.

Product, order, warranty, return or legal questions:
Techside, a sole proprietorship
21045 Cory Court, Cupertino, CA 95014
techsidepcllc@gmail.com.

Send necessary order references but do not email payment-card details or passwords.