Insured Shipping
PC shipments are insured. Contact Techside if a shipment has a problem; we coordinate the issue and the claim with the carrier or insurer.
Shipping & claimsCARE IN EVERY DETAIL
The Techside Guarantee.
A carefully built PC. A documented check before it leaves. Help from the builder when you need it.
1-Year Warranty + Lifetime Labor
Your PC includes a 1-year limited hardware warranty and lifetime labor. Hardware coverage begins at delivery or pickup; covered claims receive repair or replacement after inspection.
Coverage & conditions24-Hour OCCT Stress Test
Each PC completes a 24-hour OCCT stress test before dispatch, with results recorded for that individual build.
Ask about your buildIndividual Quality Inspection
A completed inspection checklist or QC report documents the individual system’s final check before it leaves Techside.
Ask about inspectionInternal Shipping Protection
Shipped PCs receive internal protection to help support their components in transit. Follow the unpacking instructions before powering on.
Shipping detailsDirect Builder Support
Get technical help directly from the builder. Email your question and, for an existing purchase, include your order number.
Contact TechsideBEFORE IT REACHES YOU
Built. Checked. Protected.
One system, followed through each step.
- 01
Assembly
The selected configuration is assembled.
- 02
Testing
A 24-hour OCCT stress test is completed and results recorded.
- 03
Inspection
An individual checklist or QC report is completed.
- 04
Protection
Internal protection is added for shipped systems.
- 05
Dispatch
The PC is handed to the carrier, or collected by appointment.
THE CUSTOMER EXPERIENCE
In their own words.
Reviews originally shared on Facebook Marketplace and Jawa.
Very knowledgeable, went above and beyond to build exactly what I asked for, tested meticulously, communicated along the way, and made the process easy. I would trust him over a big box store and buy again in the future
RylandFacebook Marketplace
Read review Whole process was perfect, and the item was exactly as described. Great deal and would definitely shop again.
JustinFacebook Marketplace
Read review Service was good. Was very knowledgeable and helpful when purchasing would highly recommend 10/10
BryanFacebook Marketplace
Read review A FEW USEFUL ANSWERS
Here when you need us.
What if there’s a delivery problem?
Contact Techside with your order number and details of the issue. We coordinate the shipping issue and insurance claim. Keep the packaging and any photographs relevant to damage; resolution follows the claim process and applicable policies.
Shipping policyHow do I get technical help?
Email techsidepcllc@gmail.com. Include your order number, the issue, and any useful photos or error messages. You’ll be speaking directly with the builder.
What does the hardware warranty cover?
The 1-year limited hardware warranty starts at delivery or pickup and covers hardware defects and failures under normal use, subject to the published conditions and exclusions. Approved claims receive repair or replacement after inspection.
Full hardware warrantyCan I return a PC?
Request an eligible return within 30 days of delivery or pickup. A 30% restocking fee applies to eligible change-of-mind returns; original packaging and supplied accessories are required. Authorized, eligible returns include free return shipping. Please read the full policy before ordering.
Returns & refundsYOUR NEXT BUILD STARTS HERE
Ready to shop?
Choose an individual Drop or configure your own gaming system.